Privacy policy

Effective Date: June 2026

At Kurrista ("we," "our," "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you visit our website, place an order, or interact with our services.

By using our website or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

Personal Information

We may collect the following information:

  • Full Name
  • Mobile Number
  • Email Address
  • Delivery Address
  • Billing Address
  • Payment Information (processed through secure payment providers)
  • Order History
  • Customer Support Communications

Automatically Collected Information

When you visit our website, we may collect:

  • IP Address
  • Device Information
  • Browser Type
  • Operating System
  • Website Usage Data
  • Cookies and Similar Technologies

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Deliver food and services
  • Provide customer support
  • Send order confirmations and updates
  • Improve our products and services
  • Personalize customer experience
  • Prevent fraud and unauthorized activities
  • Comply with legal obligations
  • Send promotional offers and marketing communications (where permitted)

3. Payment Information

Kurrista does not store your complete debit card, credit card, UPI PIN, banking credentials, or other sensitive payment information.

Payments are securely processed through trusted third-party payment gateways that comply with applicable security standards.

4. Cookies

Our website may use cookies and similar technologies to:

  • Improve website functionality
  • Remember user preferences
  • Analyze website traffic
  • Enhance user experience

You may disable cookies through your browser settings, although certain features of the website may not function properly.

5. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share information with:

  • Delivery partners
  • Payment gateway providers
  • Technology and website service providers
  • Customer support service providers
  • Government authorities or law enforcement agencies when required by law

All third-party service providers are expected to maintain appropriate confidentiality and security measures.

6. Marketing Communications

With your consent, we may send:

  • Promotional offers
  • Discounts and coupons
  • Product launches
  • Service updates

You may opt out of marketing communications at any time by following the unsubscribe instructions or contacting us directly.

7. Data Security

We implement reasonable technical, administrative, and organizational safeguards to protect your personal information from unauthorized access, loss, misuse, disclosure, or alteration.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill orders
  • Maintain business records
  • Resolve disputes
  • Meet legal and regulatory requirements

Once information is no longer required, it will be securely deleted or anonymized where reasonably practicable.

9. Children's Privacy

Kurrista's services are not directed toward children under the age of 18.

We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take reasonable steps to remove it.

10. Your Rights

Subject to applicable laws, you may have the right to:

  • Access your personal information
  • Request correction of inaccurate information
  • Request deletion of personal information
  • Withdraw consent where applicable
  • Object to certain processing activities

Requests may be submitted using the contact information provided below.

11. Third-Party Links

Our website may contain links to third-party websites or services. Kurrista is not responsible for the privacy practices or content of such external websites.

Users are encouraged to review the privacy policies of third-party websites before sharing personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements, technology, or business practices.

Any updates will be posted on this page with a revised Effective Date.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact:

Kurrista

Mumbai, Maharashtra, India

Email: care@kurrista.com

Phone: +91 9321034343

Website: www.kurrista.com

By using our website and services, you acknowledge that you have read and understood this Privacy Policy.